PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
By using this website, you agree to these terms and conditions and that all customers must be at least 18 years of age to purchase products listed on this website.
Information available on www.ukari.online (Ukari (Pty) Ltd) is to the best of our knowledge and is not intended to replace the advice of a qualified medical practitioner, biologist or horticulturist.
DETAILED DESCRIPTION OF GOODS AND/OR SERVICES
Ukari (Pty) Ltd is a business in the online and instore holistic lifestyle industry that trades in natural gardening and lifestyle products.
PRICES
Prices displayed on the website are shown in Rand, including VAT. Prices are subject to change at any time. Deliveries will be charged in addition to the price of the products unless otherwise stated on the website.
CHANGES IN PRODUCTS AND PRICING
We are constantly updating and revising our product offerings. We may discontinue products at any time without notice. All pricing is subject to change. We reserve the right to make adjustments to prices due to any of the following:
DELIVERY POLICY
Subject to availability and receipt of payment, requests will be processed within 1-2 days and delivery confirmed by way of email. Products will generally be delivered within 2-5 working days depending on shipping option used as well as any delays outside of our control.
DELIVERY ADDRESS
We will not be held responsible for incorrect addresses being entered whilst ordering on our website. If you complete your order and then notice that the address details are incorrect, please contact us immediately: info@ukari.online
EXPORT RESTRICTION
The offering on this website is available to South African clients only, unless otherwise stated.
RETURN AND REFUNDS POLICY
The provision of goods and services by Ukari (Pty) Ltd is subject to availability. In cases of unavailability, Ukari (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
PAYMENT OPTIONS ACCEPTED
Payment may be made via Visa, MasterCard, or by bank transfer into the Ukari bank account, the details of which will be provided on request.
CARD ACQUIRING AND SECURITY
Card transactions will be acquired for Ukari (Pty) Ltd via Payflex (Pty) Ltd who is an approved payment gateway for all South African Acquiring Banks. Payflex implements leading data security safeguards. Users may go to https://payflex.co.za/privacy-policy/ to view their privacy and other terms and conditions.
CUSTOMER DETAILS SEPARATE FROM CARD DETAILS
Customer details will be stored by Ukari (Pty) Ltd separately from card details which are entered by the client on Payflex’s secure site. For more detail on Payflex refer to www.payflex.co.za
MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
RESPONSIBILITY
Ukari (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
ADVERTISING DISCLAIMER AND TRADEMARKS
We will take reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time of purchase.
However, we do not warrant that product descriptions or prices are accurate at all times. If a product is listed at the incorrect price or with incorrect information, we reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card in the amount of the initial charge. We apologise for any inconvenience this may cause you. If you are not completely satisfied with your purchase, you may return it in accordance with our Returns Policy.
COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and Ukari (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 373 Boundary Road, Northriding, Roodepoort, Johannesburg, 2162.
VARIATION
Ukari (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
COMPANY INFORMATION
This website is run by a private company based in South Africa trading as Ukari with registration number 2023/912568/07.
UKARI (PTY) LTD CONTACT DETAILS
Company Physical Address: 373 Boundary Road, Northriding, Roodepoort, Johannesburg, 2162.
Email: info@ukari.online
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